Responsible Gaming
Introduction
Online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While many people enjoy gaming responsibly, it's important to understand the risks and maintain control over your gaming habits. Always gamble within your means and never spend more than you can afford to lose.
Age Verification
Online gambling in New Zealand is available to individuals aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement before participating in any online casino activities. Parents and guardians should take measures to prevent underage access to gaming websites.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate a gambling problem:
- Chasing losses by spending more money trying to win back what you've lost
- Hiding or lying about the amount of time or money spent gambling
- Gambling with money needed for essential expenses (rent, bills, groceries)
- Neglecting family, work, or social responsibilities due to gaming
- Feeling anxious, irritable, or depressed when not gambling
- Increasing the amount wagered to achieve the same level of excitement
- Failed attempts to reduce or control gambling activities
- Using gaming to escape problems or cope with negative emotions
- Borrowing money or accumulating debt to fund gambling
- Experiencing sleep disruption or other health issues related to gaming
If you recognise any of these signs, it may be time to seek support.
Self-Help Tools
Most reputable online casinos offer tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you're willing to lose during a gaming session
- Session Limits: Set time restrictions on how long you can play in one session
- Reality Checks: Enable notifications that remind you how long you've been playing or how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from a casino or multiple casinos
- Account Closure: Close your account if you need to take a break from gaming
Use these tools proactively to maintain healthy gaming habits.
Support Organizations in New Zealand
If you or someone you know is struggling with problem gambling, help is available:
New Zealand Resources
- Gambling Helpline (NZ): Free, confidential support available 24/7. Call 0800 654 655 or visit www.gamblinghelpline.co.nz
- Problem Gambling Foundation (NZ): Provides information and support services. Visit www.pgf.nz
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
Take Action Today
If you're concerned about your gambling habits or those of someone you care about, don't hesitate to seek help. Problem gambling is a real issue, but support is available and recovery is possible. Contact the Gambling Helpline NZ on 0800 654 655 for free, confidential assistance anytime.
Remember: Gaming should be fun, not a source of stress or financial hardship.